Proper planning in recruitment and customer service is one of the most important restaurant management tips and tricks...
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''Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.'' - Kevin Stirtz
If you are interested in starting a small scale business, restaurant is a good choice. But, only starting the restaurant is not important; its smooth running is also important.
People have been successful in starting a restaurant, but failed to make it profitable because of ignoring some restaurant management tips and tricks.
It is suggested that these important considerations are taken in mind even before starting a restaurant.
Financial Planning
This is a crucial aspect in starting a restaurant. You need to arrange and manage budgets carefully; owing to factors such as setting, decorations, hiring, etc.
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Try to make a detailed record of the food costs, and find out how much is being used and how much wasted.
Once you get a basic idea of the overall expenses and material requirements for a certain time period, you can buy stuff accordingly and save on costs.
Employee Management
To run a restaurant; you will need cooks, waiters, etc. The recruitment should be done after proper planning of how much work is to be done and when.
You should not compromise with customer service while limiting staff. Proper personnel management includes providing motivation and appreciation to staff to retain the best workers.
Advertising
Consider advertising your restaurant in the neighborhood. You can use simple, cost-effective ideas. You may distribute flyers with the restaurant's details.
You can include a small advertisement in newspaper, or use social networking. By ensuring customer satisfaction, you can use word-of-mouth advertising idea.
Customer Service and Satisfaction
Provide the best customer service. All staff should place customer service in top priority. This includes welcoming guests, attending and taking orders, and asking if anything is needed.
Taking an extra step to meet customers' demands will add up to the reputation of your restaurant. For good customer service, proper communication and coordination between the staff is indispensable.
Other Management Factors
There are many other tips to consider. A good restaurant management idea is to start a unique trend which no other restaurants offer.
For example, you can present a surprise gift to customers who spend more than a certain amount. You may even add a special or children's menu on your standard menu card.
One point not to miss is safety and hygiene in the restaurant. Make sure all safety equipment is in working condition, and cleanliness is maintained.
These are just a few general restaurant management tips. You can think from a businessman's point of view to devise new ideas for increasing the regular customer base of your restaurant.
Also keep yourself updated on the happenings in your surroundings such as festivals or celebrations, which will help you start new ideas for drawing in public attention.